Feedback From Our Customers – Our Testimonials

“I'm now a happy gal with a working bathtub and a working brand new sink garbage disposal.”

We are new to town, and we needed a considerable amount of plumbing done. We called Mr. Rooter and got an outrageous quote, then we called Impact plumbing- that was the right decision. The gentleman who came gave us a much more reasonable quote and fixed all of our plumbing problems. I'm now a happy gal with a working bathtub and a working brand new sink garbage disposal. I would most certainly use them again and recommend them to the community!

Brenna G

“Impact Plumbing is an outstanding and honest company!”

We want to show our sincere appreciation for Impact Plumbing, especially Mark Trahan, licensed plumber. We had four plumbing emergencies since December 2010, and he came and did a professional and prompt job. He is really knowledgeable and very honest in what needs to be fixed. His promptness in restoring our water after a broken pipe was amazing. We were apprehensive about the cost of calling a plumber as it was our first time doing so, but Mark Trahan was so knowledgeable, quick, professional, and very polite. We were so impressed with the company that we also purchased our water heater from them. Impact Plumbing is an outstanding and honest company, and Mark Trahan is an excellent licensed plumber.

Ema Nieves

“Impact Plumbing never seems to disappoint.”

Consistently impeccable service no matter how big the job! I use impact for my commercial and residential needs, and they never seem to disappoint.


“Very polite”

Dispatch very polite, professional, and helpful. Jeremy was on time, very professional, and got the job done in a timely matter.


“Thank you!”

Really speedy…friendly...and great work.


“John was awesome!”

Answered every one of our questions or concerns!!


“Y'all saved my life today!”

I was so happy with my service. Very nice staff. A plumber was at my door in an hour. In no time, he was done. Thanks Impact Plumbing!


“We will recommend them to everyone.”

Impact plumbing was amazing, they cleaned up at the end of each day, they were very courteous and kind, and professional.


“We will never use another plumbing company as long as y’all are around.”

Always professional, and work is always done in a timely manner.


“Excellent job”

Upfront on costs, on time, and cleaned up the finished job. Thanks!


“Toilet was stopped up”

John was excellent. Very honest...hard to find these days.

Betty and Russell Hebert
Nederland, TX

“Found my whistling noise.”

I can't say enough good about Chris Marcum! He came by this morning to find the "Ghost" in my bathtub. His diligence found that the drain was loose and was making a whistling noise. Hence, he eradicated my "Ghost." And he did it in 10 minutes. I have used Impact Plumbing since 1992, when I met Charlie Marcum for the first time through friends. He has truly helped me over the years. I also now have a tankless Water heater, and I LOVE it. God Bless this company and employees.

Lou Porter
Groves, TX